Securus Technologies is a leader in providing security technology as well as mobile calling solutions to prisons and correctional facilities across the United States and Canada. At the helm of Securus Technologies is Chief Executive Officer Rick Smith. Since his appointment as CEO in 2008 Smith has done incredible things to push the company to become a leader in its field and a known innovator in the technology sector.Rick Smith is known by those who work with him for having a passion for putting technology development at the forefront of every decision he makes as well as never settling for being complacent. He was once quoted in an article saying a week rarely goes by that Securus Technologies does not either create a new technology or expand on a current technology. This is the type of drive he brings to the company and that, in turn, has created a company culture at Securus that is always pushing to innovate in their field. In fact, Securus came to fruition in 2004 after the merging of multiple companies.
Under Smith’s leadership Securus has gone from a brand new technology company to gaining massive market share in the Offender Management Technology market. Today, they are known in that same market as a leader.He is known for having a relentless focus on providing the absolute highest level of customer service to the clients Securus works with. Again, his focus on customer service has become a cornerstone of the company culture at Securus. In fact, a recent press release featured a lengthy list of testimonials from actual Securus clients that were submitted via email or letter. These testimonials cited specific instances of how Securus Technologies have helped keep their prisons safe.Additionally, they spoke to the incredible level of customer service and helpfulness that Securus Technologies team members provided to individual institutions.
This speaks to the way Rick Smith runs his company and his leadership style. His team members see his level of success and are proud to have him as the leader of their company.Rick Smith also just plain has the skill set to run Securus. Coupled with his impressive resume, he has the breadth of experience and the proven track record of success to continue to lead Securus to become the leader in Offender Management Technology. He also has seen success in a variety of verticals that contribute to his success at Securus. For example, in addition to security he has management success in the telecom industry.His resume is not only impressive, but it is versatile. He has served in a variety of management roles that span multiple wings of a business including operations, finance, business development and IT. Securus Technologies shows no sign of slowing down and it will be exciting to watch their continued success and new ventures as the years come.